The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Are there any hidden fees?There are NO hidden fees. Views: 151 |
Are there any setup fees?There are NO setup fees. Views: 154 |
Can I access my domain name with and without the www?Yes, you will be able to access your domain name with or without the 'www.' Many Web hosting... Views: 152 |
Can I host an adult site?We do NOT host adult-oriented websites. Views: 187 |
Can I pay monthly?Yes, We accept Visa/Master Card/American Express. Views: 276 |
Can I purcahse more disk space?Yes, you can purchase more in your billing center. Views: 282 |
Can I purchase more add-on domains?Yes, you can purchase more in your billing center. Views: 281 |
Can I purchase more bandwidth?Yes, you can purchase more in your billing center. Views: 587 |
Can I purchase more mySQL databases?Yes, you can purchase more in your billing center. Views: 514 |
Can I purchase more subdomain options?Yes, you can purchase more in your billing center. Views: 293 |
Do you host international domain names?Yes, we do host international domain names. It is up to you to contact the NIC of your country... Views: 134 |
Do you offer 24/7 technical support?Yes, we offer 24/7 technical support via e-mail and phone. Views: 140 |
Do you offer a money back guarantee?Yes! If you are unhappy with our service for any reason, we offer an unconditional 30-day... Views: 126 |
Do you offer any e-commerce or shopping cart programs?Yes, You can install any of the bundled software from your account control panel. This can be... Views: 159 |
Do you offer dedicated servers or co-locations?No, we do not offer dedicated servers or server co-location. Views: 145 |
Do you offer dial-up Internet access accounts?At this time we do not. Views: 158 |
Do you offer domain name registration?At this time we do not. We plan be accepting registration of domains in the near future. Views: 145 |
Do you offer telnet or shell access?No, ISP 4 Cheap does not provide shell access. Views: 232 |
Do you support Active Server Pages (ASP) or Cold Fusion?No, our servers are UNIX-based and we do not support ASP or Cold Fusion. These are only supported... Views: 127 |
Do you support anonymous ftp?Only the gold package supports anonymous FTP. Views: 143 |
Do you support MS FrontPage Extensions?Yes Views: 136 |
Do your servers run UNIX or Windows NT?All of our servers are UNIX-based (FreeBSD). We do not operate any client servers on the... Views: 164 |
How can I pay for my hosting account if I do not have a credit card?In addition to credit cards, we also accept checks, money orders, Western Union, PayPal and... Views: 283 |
How do I know ISP 4 Cheap will be around in the next few years?At the rate of growth we are currently experiencing, we will be around for much longer than the... Views: 144 |
How do I transfer files to my site?You can use any FTP software, FrontPage, or other compatible products to transfer your files to... Views: 158 |
How long does it take for me to get my money back if I want to cancel?All cancellation requests are processed on a weekly basis. If you request a refund within the... Views: 246 |
How long does it take to get my domain working?If you ordered a new domain name through us, it will take 24-48 hours. If you are transferring an... Views: 136 |
How long has ISP 4 Cheap been in business?We have been in business since June of 1999. ISP 4 Cheap is a privately owned, profitable, and... Views: 136 |
How many search engines will you submit my website to?You must take care of submitting them to the search engines. Views: 139 |
What are the 'start' and 'end' date for bandwidth calculation?Bandwidth calculation starts on the 1st day of the month and end on the last day of the month. Views: 283 |
What currency are your fees in?All our fees are quoted in US Dollars. Views: 155 |
What form of payment do you accept?We accept (MasterCard, Visa, American Express, Discover) via PayPal, Checks, Money Orders, and... Views: 162 |
What is the catch?ISP 4 Cheap is a very reputable Web hosting company and we do not believe in questionable tactics... Views: 136 |
What is your primary and secondary Name Server information?Our primary and secondary Name Server information is listed below. Primary Name Server:... Views: 665 |
What is your spam and bulk e-mail policy?We have strict policies against spamming and bulk e-mail. Users who spam via e-mail, newsgroups,... Views: 133 |
What kind of servers are you using?Our servers vary in specs. We have diffrent OSes we run on all of them. Views: 144 |
What kind of Technical Support do you provide?We will answer any questions and help fix any problems related to your Web hosting account. We... Views: 136 |
When does my "first 30 days" start?Your "first 30 days" starts as soon as your hosting package is activated. This is true... Views: 488 |
Where do I mail my payment?ISP 4 Cheap Attn: Billing Dept 4601 W Lakeshore Dr Suite C McCullom Lake, IL 60050 Make all... Views: 312 |
Will you place any ads on my site?No, you have full control of your website and will never be required to put any of our... Views: 137 |
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